Updated August 6th, 2026
Blue Mountain Insurance, Inc. sends text messages about your policies — billing reminders, claims updates, and service notifications– to customers who have opted in
How you opt in
Verbally: by giving consent to one of our licensed agents on a recorded line when asked whether you would like to receive text messages from us.
–OR-
By email: by replying YES to an email describing this texting program.
Program Details
Message frequency varies, approximately 2-6 messages per month. Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Reply STOP to any message to opt out at any time. Reply HELP for assistance. Reply START to resubscribe.
Consent is not a condition of purchase
Your mobile opt-in data and consent are never shared with or sold to third parties for marketing purposes.
For help, call (801) 373-7283 or email [email protected].
Opt-in documentation
Verbal consent script (read verbatim by licensed agents on a recorded line): “Would you like to get text messages from Blue Mountain Insurance about your policy – billing reminders, claims updates, and service notifications? You’d get about 2 to 6 messages a month, and message and data rates may apply. It’s optional and isn’t required to buy or keep a policy. Once you’re signed up, you can text back STOP to any message to turn them off, or HELP if you need our contact info – and you can always just call us and we’ll shut them off for you. Our SMS terms are at bluemountainins.com/sms-terms-conditions and our privacy policy is at policy.bluemountainins.com/privacy-policy. Do I have your okay to text you at [phone number]?”
The customer must answer with a verbal ‘YES’; the call recording is retained as proof.
WRITTEN, by email. The email that the client receives:
Subject: SMS Opt-in for Blue Mountain Insurance
Hi [First Name],
We’re offering text message updates to Blue Mountain Insurance customers, and
we’d like to know if you want them. If so, reply YES to this email.
WHAT YOU’D RECEIVE
Text messages about your insurance policies — billing reminders, claims
updates, and service notifications.
PROGRAM DETAILS
- Sent by Blue Mountain Insurance, Inc. to [mobile number]
- Message frequency varies, about 2–6 messages per month
- Message and data rates may apply
- Reply STOP to any text to opt out at any time; reply START to resubscribe
- Reply HELP to any text for assistance, or call us at (801) 373-7283
- Consent is not a condition of purchase — declining will not affect your
policy, your coverage, or your pricing - Carriers are not liable for delayed or undelivered messages
- SMS Terms & Conditions: https://www.bluemountainins.com/sms-terms-conditions/
- Privacy Policy: https://policy.bluemountainins.com/privacy-policy/
TO OPT IN
Reply YES to this email.
If you’d rather not receive texts, just don’t reply — or reply NO and we’ll
make a note of it. Either way, nothing changes with your policy.
Blue Mountain Insurance, Inc.
398 North University Ave, Provo, UT 84601
(801) 373-7283 | [email protected]
Read our Privacy Policy at https://policy.bluemountainins.com/privacy-policy/
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